I am 65 years old and been dealing with computers for the past 25 years. I have a Degree in Computer programming from Idaho State University. I was trained and worked as a Computer Technician at Packard Bell for the last 6 years they were in business. I worked both in Hardware and Software and have continued to work with computers for myself and my friends since then. I guess I'm not a professional but am a skilled computer nerd. Therefore I can do your repairs for a fraction of what a professional would charge. Never will I attempt to do something to your computer that I am not positive I can do. If I can help you contact me.